Terms of Service

The service is provided by El Boiler Speakeasy, LLC, a limited liability company organized in Delaware, United States, with its registered address at 131 Continental Dr, Suite 305, Newark, DE 19713, United States. Revenight is the brand it trades under. In these terms we call it “Revenight” or “we”. We call you, the business that subscribes, “the Customer” or “you”. We call the people who visit your venue or message you “your guests”, so they are not confused with you.

Revenight is software as a service (SaaS) for nightlife and hospitality venues. It is sold per venue, in two plans:

• Analytics: night logging, a 0-100 performance score, insights, per-night P&L, and daily and weekly email summaries generated with artificial intelligence.
• Operations Suite: everything in Analytics plus reservations, PIN-gated door control and check-in, guest profiles, and the Circle: a CRM with a public page for your venue, a QR code, email campaigns paid with message credits, birthday and “we miss you” automations, and, if you turn it on, a WhatsApp reservations agent.

What each plan includes today is listed on the pricing page. The service is provided as it exists from time to time. We may add, change or remove features; if we remove a significant feature from your plan, we will give you at least 30 days notice and you may cancel at no cost before the change takes effect.

One subscription covers one venue. If you run several, you need one subscription per venue.

Revenight is a business-to-business service. Only a company, a sole trader or a professional acting in the course of their business may subscribe. Consumers do not subscribe, and consumer protection law does not apply to this contract. That includes the fourteen-day right of withdrawal, which does not exist here, without prejudice to the voluntary first-month guarantee in section 8.

Whoever accepts these terms states that they are of legal age and have authority to bind the company they represent. If you subscribe on behalf of a company, “you” means that company.

We do not provide the service to people or entities subject to applicable international sanctions, or in countries under an embargo that prevents us from operating.

• The information you give us when you create the account and set up your venue must be true and kept up to date.
• You are responsible for keeping your credentials safe and for everything done from your account, including what the members of your team you give access to do.
• The door PIN and the check-in link give access to your guests’ data. You are responsible for who you give them to and for revoking them when someone leaves your team.
• If you suspect someone has accessed your account without permission, write to hello@revenight.com as soon as you can.
• Each member of your team uses their own account. Do not share a single account between several people.

• Analytics: USD 199 per month, or USD 1,990 per year, plus a one-time setup fee of USD 299.
• Operations Suite: USD 349 per month, or USD 3,490 per year, plus a one-time setup fee of USD 799.

Prices are per venue and do not include indirect taxes (section 6). If your venue is in the euro area, we charge you in euros at the equivalent price shown on the pricing page; everywhere else we charge in dollars. The currency is fixed when you subscribe and appears in the summary before you pay.

Subscribing is demo-led: we run a live demo first and you subscribe afterwards. There is no automatic free trial. If we give you a discount, a launch price or a coupon, it applies only while the subscription stays active and on the conditions we confirm to you in writing.

We may change list prices at any time. A price change does not affect your current subscription: we will tell you at least 30 days in advance and it applies at your next renewal. If you do not accept it, you can cancel before that date.

The setup fee is paid once per venue, when you subscribe, and covers the onboarding work. On Analytics: setting up your account, loading your history, calibrating the score to your operation and a setup call. On Operations Suite: all of that plus connecting your WhatsApp Business, training the agent on your hours and house rules, building your Circle with your branding and QR code, installing the door app on your team’s devices and running a test booking.

Setup needs your cooperation: you have to give us your details, your access and your history on time, and be available for the call. If the work is delayed because we do not receive what we need, the subscription keeps running and keeps being billed.

Your WhatsApp number, your WhatsApp Business account and your venue profile remain yours. The rules of the WhatsApp platform are set by Meta, not by us, and they can change.

All prices are shown exclusive of indirect taxes. Where applicable, VAT, IGIC, IGI or the sales or services tax of the country where you are established is added to the amount, as the law requires in each case.

At checkout, Stripe asks for your company’s tax ID or VAT number. It is your responsibility that the number is correct and valid. With it, the invoice can be issued under the reverse charge where the transaction allows it: in that case you account for the tax in your own return. If the number is invalid or you do not provide one, the applicable tax will be charged to you and will not be refunded afterwards.

If the law requires you to withhold tax on a payment, the amount we receive must be the same as it would have been without the withholding. Any tax on your own business is your responsibility.

• Payments are processed by Stripe. We never see or store your full card number.
• The subscription is charged in advance on the day you subscribe and then at each renewal, monthly or annually depending on the cycle you choose.
• The subscription renews automatically at the end of each period, for the same period and at the price then in force, until you cancel it.
• The setup fee is charged once, together with the first payment.
• Invoices are issued and stored by Stripe, and are always available in the billing portal.
• If a charge fails, Stripe retries it. If it is still unpaid after the retries, we may suspend the service under section 19. The debt remains due.
• We may charge interest on overdue amounts at the rate allowed by the applicable law, plus reasonable collection costs.
• If you think an invoice is wrong, write to hello@revenight.com within 30 days of its date and we will review it.

There is no minimum term. You can cancel at any time from Settings → Subscription → Manage Billing, which opens the Stripe portal. Cancellation takes effect at the end of the period you have already paid for: until then you keep access and you are not charged again.

• First-month guarantee. If within the first 30 days of your paid subscription you decide Revenight is not for you, we refund that first month’s subscription fee. Ask for it at hello@revenight.com within that window.
• Setup. The setup fee covers work already done and is not refundable once onboarding is complete. If you cancel before we start, it is refunded in full.
• Periods already started. After the first month, subscription fees are not refunded for periods already started, and annual fees are not prorated. You keep access until the end of the paid period.
• Credits. Message credits are not refundable and cannot be exchanged for money (section 9).
• If we terminate without cause. If we are the ones who stop providing the service without any breach on your side, we refund the unused portion of anything you paid in advance.

You can export your data from the platform when you cancel. After cancellation we keep your data as set out in the privacy policy, and if you delete the account we erase it within the periods explained there.

The Operations Suite plan includes 5,000 emails per venue per month and 20 welcome credits. Anything beyond that is paid with credits, which you buy in advance in packs.

• 1 credit equals 1 WhatsApp message started by your venue, or 50 emails over the 5,000 included each month.
• Before a send goes out we show you what it will cost. If the allowance and the balance do not cover the whole list, the send is trimmed.
• Credits expire 12 months after your last purchase. Every new purchase renews your whole balance and resets the 12-month clock. We email you 30 days before the expiry date. Credits that were not bought, such as the welcome credits or a courtesy balance, do not expire.
• Credits belong to your venue. They cannot be transferred to another venue or account, they are not refundable and they cannot be exchanged for money.
• Replies the WhatsApp agent sends to guests who wrote to your venue first are included in the Operations Suite plan, under a fair use limit of up to 1,500 conversations per venue per month. That volume covers a normal reservations and guest-service operation. If you exceed it on a sustained basis, we may bill the excess at cost or ask you to upgrade, and we will contact you before applying any additional charge.
• Meta charges businesses for messages sent through the WhatsApp Business API. That cost is what the credits and the fair use in this section cover, and it may change if Meta changes its rates.

When you use Revenight you agree not to:

• Use the service for any illegal purpose, or for anything that infringes third-party rights.
• Reverse engineer, decompile or try to extract the platform’s source code, except to the extent the law allows you to despite this prohibition.
• Resell, rent, sublicense or give access to the service to anyone other than your own team, or use it to provide services to other venues.
• Upload or transmit malicious code, or try to reach other users’ data or accounts.
• Extract data from the platform with automated tools at excessive rates, or get around technical or usage limits.
• Use the service to send unsolicited messages, chain messages, misleading content or anything that breaches WhatsApp’s rules or those of email providers.
• Put personal data you do not need into free-text fields, especially data about your guests’ health, beliefs, origin or sexual orientation.
• Use the platform to train your own or a third party’s artificial intelligence models on data taken out of it.

You also have to comply with the terms of the third-party platforms you use through Revenight, in particular Meta’s WhatsApp Business messaging policies. If Meta suspends your number or your account, the WhatsApp agent stops working, and that is outside our control.

You are responsible for your guests’ data. You are the controller and we are your processor (section 12). When you use the Circle, reservations or the door, you commit to the following:

• Permission to message them. You only send marketing messages to people who gave you permission, on the specific channel they agreed to. Email and WhatsApp are separate permissions and neither implies the other.
• Truthful lists. The lists you import contain only contacts who gave you their details, for the purpose you are using them for. You do not import lists that were bought, rented, scraped from the internet or passed on by a third party without a legal basis.
• Proof of consent. Revenight records the date, channel, accepted text and source of every permission collected through the QR form or WhatsApp. For contacts you import yourself, you have to keep the proof of consent and produce it if you are asked for it.
• Spain and the European Union. You comply with the LSSI (article 21 of Law 34/2002) and the General Data Protection Regulation: prior, informed and demonstrable consent, clear identification of the venue as the sender, the word “publicidad” or an equivalent where it is required, and a simple, free way to unsubscribe in every message.
• United States. You comply with the CAN-SPAM Act: no deceptive sender or subject lines, your physical postal address in every commercial email, a visible unsubscribe link and unsubscribes honored within ten business days. If you send text or WhatsApp messages, you also comply with the consent rules that apply in that country.
• Unsubscribes. You honor unsubscribes. Revenight blocks anyone who has unsubscribed so they stop receiving your venue’s campaigns, and you do not get around that by re-importing the contact or messaging them on another channel.
• Telling your guests. You tell your guests who you are, what you use their data for and how to exercise their rights, and you have your own privacy policy. If one of your guests writes to us, we point them to you and help you answer.

Revenight does not review or approve the content of your campaigns. We provide the tool; the list and the message are yours.

For your guests’ data, you are the controller and Revenight is the processor: we process that data only on your instructions, to provide the service, and never for our own purposes. That relationship is governed by a separate data processing agreement under article 28 of the General Data Protection Regulation, which forms part of this contract and prevails over it on anything concerning the processing of personal data. You can request a copy at hello@revenight.com.

For your own account data and your team’s, we are the controller, and the privacy policy applies.

We work with sub-processors, several of them in the United States, listed in the privacy policy. By accepting these terms you authorize them. If we change one or add another, we will give you reasonable notice and you may object on reasonable data protection grounds.

Your data is yours. Your nightly figures, your files, your guest records, your reservations, your text and your brand belong to you. Revenight claims no ownership over any of it.

So that we can run the service, you grant us a non-exclusive, worldwide, royalty-free licence, limited to what is needed to host, copy, transmit, display and process your data, including sending it to the providers in section 12 and to the artificial intelligence models in section 15. The licence lasts as long as the contract and ends with it, except for backups, which are cycled out shortly afterwards.

We may use aggregated and anonymized data, which cannot identify you or your guests, to measure how the service is used, improve it and produce industry statistics. We do not publish figures that identify your venue without your written permission, and we do not use your name or logo as a commercial reference without that permission.

You can export your data from the platform while your account is active. When the contract ends, and for 30 days afterwards, you can request a copy at hello@revenight.com.

The platform, its code, its design, its trademarks, its text, the scoring models and all the material we make available to you are ours or licensed to us. Subscribing to Revenight gives you a limited, non-exclusive, non-transferable and revocable right of use, for your own venue and for as long as the subscription lasts. No other right is granted to you.

“Revenight” and its logo are our trademarks. Do not use them beyond what we allow in writing.

If you send us a suggestion or an idea for improving the product, we may use it without owing you payment or attribution, and without that giving us any right over your data.

Several Revenight features use Anthropic’s artificial intelligence models (Claude): the briefings and the morning summary, reading the POS closing reports and spreadsheets you upload, and the WhatsApp reservations agent.

• Insights, scores, briefings and projections are guidance. They are not financial, accounting, tax or legal advice, and they do not replace your own advisor.
• Results are calculated from the data you enter. If the data is wrong or incomplete, the conclusions will be wrong. Check them before making a decision.
• Models can get things wrong and generate incorrect text. We do not guarantee the accuracy or completeness of AI-generated content, and we are not responsible for the business decisions you make based on it.
• The WhatsApp agent replies to your guests automatically. You decide to turn it on and configure it, and you are responsible for what it says in your name. Review it and adjust it. If you do not want automated replies, do not turn it on.
• Under Anthropic’s commercial terms, what it receives through its API is not used to train its models. We do not use your data or your guests’ data to train models either.

We work to keep the service available, but today we do not offer a service level agreement with a committed uptime percentage or penalties. There can be outages for maintenance, because of an incident on our side, or because a provider we depend on goes down, such as Supabase, Vercel, Stripe, Resend, Anthropic or Meta. We give notice of scheduled maintenance in advance when we can.

Support is provided by email at hello@revenight.com and over WhatsApp. On the Operations Suite plan support is prioritized and our target is to reply the same business day. That is a service target, not a contractual commitment with penalties.

We take database backups, but we do not guarantee that a specific piece of data can be recovered at a specific point in time. Keep your own backups of anything critical to your operation.

Except as expressly stated in these terms, the service is provided “as is” and “as available”, without implied warranties of merchantability, fitness for a particular purpose or non-infringement, to the extent the applicable law allows those to be excluded.

To the extent allowed by the applicable law, Revenight is not liable for lost profits, lost revenue, lost customers, lost business opportunities, reputational harm or data loss, nor for indirect, incidental, special, punitive or consequential damages, even if we had been warned they could happen.

Our total aggregate liability for any claim relating to this contract, on any basis, will not exceed the amount you actually paid us in the twelve months before the event giving rise to it. If the contract has been in force for less than twelve months, the cap is what you have paid up to that point.

This cap does not apply to wilful misconduct or gross negligence, to personal injury, or to any liability the applicable law does not allow to be limited.

Any claim arising from this contract must be brought within twelve months of the event that gives rise to it, unless the applicable law sets a longer period that cannot be shortened by agreement.

You will indemnify us against claims, penalties, damages and reasonable defence costs, including legal fees, brought against us by a third party or an authority and arising from:

• The data you upload or import into the platform, and the lack of a legal basis to process it.
• The campaigns, messages and content you send to your guests, including any breach of section 11.
• Use of the service contrary to section 10 or contrary to the law.
• Infringement of third-party rights by material you give us, including your brand.

On our side, we will indemnify you against a third-party claim alleging that use of the platform in accordance with this contract infringes its intellectual property, provided you tell us without delay, let us lead the defence and cooperate with us. Our obligation in that case is subject to the cap in section 17.

We may suspend your access, in whole or in part, if:

• A payment is more than 15 days overdue after Stripe’s retries.
• You breach section 10 or section 11, or your use puts at risk the security, the sender reputation or the availability of the service for other venues.
• An authority, a provider we depend on or the law requires it.

Unless it is urgent or the law prevents it, we will tell you before suspending and give you a reasonable period to fix it. Suspension does not release you from paying for the periods you contracted.

Either party may terminate the contract if the other materially breaches it and does not fix it within 30 days of written notice. We may also terminate on 60 days notice if we stop providing the service; in that case the pro-rata refund in section 8 applies.

When the contract ends, your access to the platform ends. The sections on intellectual property, confidentiality, limitation of liability, indemnity, governing law and dispute resolution survive.

We may update these terms when the service, the law or our providers change. Changes that are not material, such as a correction or a clarification, are published on this page with a new date.

If the change is material, we will tell you by email and in the app at least 30 days in advance. If you do not accept it, you can cancel before it takes effect and you will not be charged for the next renewal. Continuing to use the service after that date means you accept the new version.

Neither party is liable for a failure caused by an event outside its reasonable control: natural disasters, war, civil unrest, acts of an authority, general strikes, epidemics, power or telecommunications outages, large-scale cyberattacks or the prolonged failure of an essential provider. The affected party gives notice as soon as it can and does what it reasonably can to limit the effect. If the situation lasts more than 60 consecutive days, either party may terminate the contract without penalty. This does not excuse payment for what has already been provided.

You may not assign this contract or the rights under it without our prior written consent. We may assign it to a company in our group, or to a third party as part of a merger, a reorganization or the sale of all or a substantial part of the business, provided the assignee takes on these same obligations. If that happens, we will tell you.

Before going to court, both parties commit to trying to resolve the problem in good faith. Write to hello@revenight.com describing the issue; we have 30 days from that notice to reach an agreement.

If there is no agreement, the governing law and the competent court depend on where your venue is established:

• Customers established in the European Economic Area, the United Kingdom or Switzerland: this contract is governed by Spanish law and the parties submit to the courts of the city of Barcelona, waiving any other venue.
• Customers established anywhere else: this contract is governed by the law of the State of Delaware, United States, without regard to its conflict of law rules, and the parties submit to the state and federal courts of the State of Delaware, waiving any other venue.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

This choice does not deprive you of the protection of the mandatory rules of your own country that apply regardless of the law chosen. As regards the personal data of people resident in the European Economic Area, the data processing agreement in section 12 is governed by the General Data Protection Regulation and the applicable data protection law, whatever the law of this contract.

Either party may go directly to the court where the other is domiciled to seek urgent interim relief, to protect its intellectual property or confidential information, and to recover amounts that are due and unpaid.

• Entire agreement. These terms, the privacy policy, the data processing agreement and any proposal or order form you have signed are the entire agreement between the parties about the service, and replace any earlier conversation or document. If a signed proposal says something different from these terms, the proposal prevails.
• Severability. If a clause turns out to be void or unenforceable, it is replaced by the closest valid one, and the rest of the contract stays in force.
• Waiver. If we do not exercise a right at a given moment, that does not mean we waive it for the future.
• Confidentiality. Each party keeps confidential the other’s non-public information it accesses under this contract, and uses it only to perform the contract. The obligation lasts for the term of the contract and three years afterwards.
• Notices. Our formal notices go to the email address on your account. Yours go to hello@revenight.com. Keep your email address up to date.
• Independent parties. This contract does not create a partnership, a franchise, an agency or an employment relationship between the parties.
• Language. We publish these terms in Spanish and in English. If the two versions differ, the Spanish one prevails.

For any question about these terms, write to hello@revenight.com. The postal address for formal notices is 131 Continental Dr, Suite 305, Newark, DE 19713, United States.