1. Who we are

Revenight (“we”, “our”, “us”), operated by Journey AI & Automation, is a venue performance and operations platform accessible at https://revenight.com. We provide nightclub, bar, and venue operators with tools to track revenue and performance, generate AI business insights, automate guest messaging over WhatsApp, and manage social media content on platforms including Instagram and Facebook.

2. Information we collect

We collect the following categories of information:

Account data: your email address and encrypted password when you create an account.
Venue data: venue name, city, and operational data you enter (revenue figures, expenses, attendance, event notes).
Guest messaging data (WhatsApp): when a venue uses our WhatsApp automation, we process the phone number, display name, and message content (text, and where sent, voice notes and images) of people who message that venue, in order to answer questions and create reservations on the venue’s behalf.
Social media data (Instagram / Facebook): when a venue connects an Instagram professional account or Facebook Page, we access profile details, media, insights/metrics, and comments or messages, as needed to publish content and manage engagement.
Usage data: pages visited, features used, and timestamps, collected automatically to improve the service.
Payment data: billing is processed by Stripe. We store only your Stripe customer ID and subscription status. We never see or store your full card number.

3. How we use your information

To provide and improve the Revenight service.
To operate automated WhatsApp messaging for venues: answering guest questions, taking reservations, and routing conversations to a human when needed.
To publish and manage social media content (Instagram and Facebook) and read its performance metrics on a venue’s behalf.
To generate performance scores and AI briefings using your venue data.
To process payments and manage your subscription via Stripe.
To send transactional emails (account confirmation, password reset, reservation and billing notifications).
To respond to support requests.

We do not sell your data. We do not use your data for advertising, and we do not use data obtained through Meta platforms for any purpose other than providing the service described here.

4. Meta Platform integrations (Instagram, Facebook & WhatsApp)

Revenight integrates with Meta’s platforms to deliver messaging and social media features. Our use of these platforms complies with the Meta Platform Terms and Developer Policies, as well as the WhatsApp Business Messaging Policy.

WhatsApp Business Platform (Cloud API): we receive and send messages through Meta’s official API to power a venue’s automated assistant. Guest messages are processed to understand intent, answer questions, and create reservations. We do not use guest contacts for marketing without consent.
Instagram Graph API & Facebook: with a venue’s authorization, we publish content, read insights, and manage comments and messages on their connected accounts. We only access the data needed for these features and only for the connected account.

We do not transfer Meta platform data to data brokers, ad networks, or any party that would use it for purposes incompatible with this policy.

5. AI processing

To generate AI briefings and to power the WhatsApp assistant, relevant data (your venue’s operational figures and notes, or the content of an incoming guest message) is sent to Anthropic’s API for processing. This data is used solely to produce the briefing or the assistant’s reply and is subject to Anthropic’s privacy policy. We do not use this data to train models.

6. Data storage and security

Your data is stored in a Supabase-hosted PostgreSQL database with row-level security (RLS) enabled, meaning your data is only accessible to your account. We use HTTPS for all data transmission. Passwords are hashed and never stored in plain text.

7. Third-party services

We use the following third-party services:

Meta Platforms (WhatsApp Business Platform, Instagram, Facebook): messaging and social media features.
Supabase: database, authentication, and file storage.
Stripe: payment processing and subscription management.
Anthropic Claude: AI briefing and assistant generation.
Vercel: hosting and deployment.

8. Data retention

We retain your data for as long as your account is active. WhatsApp conversation history is retained to provide continuity and reservation records, and can be deleted on request. If you delete your account, all your data (venue, nights, scores, briefings, conversations) is permanently deleted within 30 days. Payment records may be retained by Stripe per their legal obligations.

9. Your rights & data deletion

You have the right to access, correct, export, or delete your data at any time. You can delete your account from Settings → Account → Delete Account, which permanently removes all your data. To request deletion of data we processed on a venue’s behalf (including WhatsApp, Instagram, or Facebook data), see our Data Deletion instructions, or contact us at hello@revenight.com.

10. Cookies

Revenight uses minimal session cookies required for authentication. We do not use tracking or advertising cookies.

11. Children’s privacy

Revenight is intended for venue operators and is not directed to children. We do not knowingly collect personal data from anyone under 18 years of age.

12. Changes to this policy

We may update this policy from time to time. When we do, we’ll update the effective date at the top and notify you by email if the changes are material.

13. Contact

Questions about this policy? Email us at hello@revenight.com.

Privacy Policy